Thomas Baxter Quoted in Reuters Article on Bank Culture Reform

May 9, 2017

On May 9, Thomas Baxter was quoted in a Reuters article titled “Top U.S. regulator looks abroad for measurement tolls on conduct, culture battle,” which explored the evolution of bank culture reform. Thomas commented on the ways in which bank culture measurement has improved, saying, “We've learned that you can measure culture. And that's important because if you can measure it, you can monitor it, you can understand it, and you can manage it.” Thomas also spoke about the relationship of factors such as conduct and leadership with bank culture. “You can't in my view be a good leader unless you understand the culture of the organization that you are within, and also the relationship between culture and strategy,” he said.