How did your work at S&C prepare you to handle litigation in-house and also to be a leader on your legal team?
When I joined Better, we were an online mortgage originator that had grown very rapidly from 900 to 10,000 employees. Now we are at about 1,000 employees again. From that fact alone, you can glean that it’s a turbulent, fast-moving environment, and it’s one in which I’m often called upon to expand my role. I started out as the Head of Litigation and Investigations, but as we have shrunk, my role has grown. Now I have litigations, investigations, IP and corporate transactions functions reporting into me.
I would say the startup environment is very different from S&C, in that it moves very quickly, it is more risk-tolerant, and the ideal work product looks very different. If you spend hours crafting the perfect memo here, you have wasted the time you spent getting it perfect—your second draft was good enough to be able to move on to the next problem. But S&C also prepared me to handle this environment by training me to learn new things very quickly. Because you don’t specialize as an S&C litigator, one of the basic job requirements is learning a new field very quickly. At S&C, I had to learn about diesel engines, the semiconductor industry, mortgage-backed securities, nail polish manufacturing, voting rights and natural gas options trading—none of which I knew anything about at first. If you do this enough, you learn how to learn quickly. The ability to get up to speed, to ask the right questions, and to quickly come to an understanding of the key legal and strategic questions in an unfamiliar area is definitely something that I honed at S&C. I also honed the ability to manage tense situations and tricky personalities. At S&C, we would get our clients’ worst legal problems, and not everybody is in a great mood when they’re dealing with their worst problems. Managing that kind of scenario calmly was a skill I developed at S&C, and I use it every day.
What has your experience been working with S&C as outside counsel?
I really enjoy it. We are not an easy company to be an outside lawyer for because we move very quickly, and we are constantly trying to innovate and disrupt in a highly regulated area. We really push for speed, quality and value. And we get our fair share of crazy problems.
At S&C, Jared and Alan Fishman and Alex Willscher have been fantastic at helping with that. They’ve shown a lot of tenacity and much appreciated loyalty, and they also have a depth of understanding of our complicated structure. Jared and Alan in particular have been a much-appreciated resource for me as I take on the transactional role, which is not an area where I have deep knowledge.